Viky Lu's Moving & Hauling

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(301) 778-5906

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 Contact Us

Contact Us

Email: vickylusmoving.td@gmail.com

Phone: (301) 778-5906

Our Hours

Monday 9:00 am - 9:00 pm

Tuesday 9:00 am - 9:00 pm

Wednesday 9:00 am - 9:00 pm

Thursday 9:00 am - 9:00 pm

Friday 9:00 am - 9:00 pm

Saturday 9:00 am - 9:00 pm

Sunday 9:00 am - 9:00 pm

Site Map

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Services

Contact Us

Service Areas

Montgomery County, MD
Frederick County
Washington DC
North Bethesda

Our Location

Vicky Lu's Moving and Hauling LLC




Copyright © 2026 All Rights Reserved.

Privacy Policy
Terms of Service

Privacy Policy

Privacy Commitment
Vicky Lu's Moving and Hauling LLC is committed to protecting your privacy. We value your privacy. End-user information will not be shared with third parties or affiliates for marketing or promotional purposes. Your information is used solely for the purposes outlined below. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.vickylusmoving.com, or interact with us in any other manner.


Information We Collect

We may collect the following types of information from you:
Personal Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.
Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.


How We Use Your Information

We use the information we collect for the following purposes:
To Communicate with You: We use your contact information to respond to your inquiries, provide service updates, send administrative or billing information, and keep you informed about your moving and hauling services.
Messaging Consent: You agree for Vicky Lu's Moving and Hauling LLC to contact you via SMS for various purposes, including but not limited to appointments, communications, billing, and marketing. The frequency of messages may vary depending on the type of communication.
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.


Information Sharing and Disclosure

SMS consent will not be shared to any third parties for marketing purposes. No mobile opt-in data will be shared.


We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third-party marketing purposes. We may share your information in the following circumstances:

Service Providers: We may share your information with our service providers who perform services on our behalf, such as customer service or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.


Opt-Out Policy and SMS Support

Opting Out of SMS: You can cancel the SMS service at any time. Simply text "STOP" to the number that sent you the message. After sending "STOP," you will receive a confirmation SMS that you have been unsubscribed. Once unsubscribed, you will no longer receive SMS messages from us. If you wish to rejoin the SMS service, you can do so by signing up as you did initially.
General Opt-Out: You may also opt out of receiving promotional communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your moving services or ongoing business relationship.
SMS Support: If you are experiencing issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at vickylusmoving.td@gmail.com or (301) 778-5906.


Carrier and Cost Disclosures

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to or received from us. For questions about your text or data plan, please contact your wireless provider.


Your Rights and Choices

Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.


Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We are committed to ensuring that your interactions with us are both secure and respectful of your privacy.


Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.


Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.


Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or how your information is handled, please contact us at:
Vicky Lu's Moving and Hauling LLC
Email: vickylusmoving.td@gmail.com
Phone: (301) 778-5906

Terms of Service

Acceptance of Terms
By providing your information and using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.


SMS Terms and Conditions

1. Introduction
Welcome to Vicky Lu's Moving and Hauling LLC. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

2. Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Vicky Lu's Moving and Hauling LLC at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.

3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:
● Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
● Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
● Appointment reminders
● Follow-up messages
● Billing inquiries (if applicable)

4. Opt-In Method:

You may opt-in to receive SMS messages in the following ways whichever is applicable:
Verbally, during a conversation

5. Standard Messaging Disclosures

● Message and data rates may apply.
● You can opt out at any time by texting "STOP."
● For assistance, text "HELP" " to any text message or contact us directly at (301) 778-5906 , you can email us at vickylusmoving.td@gmail.com or visit www.vickylusmoving.com and check out our Privacy Policy and SMS Terms & Conditions.
● Message frequency may vary


User Responsibilities

You are responsible for ensuring that all messages you send comply with all applicable laws and regulations. You are also responsible for ensuring that all messages you receive are from legitimate sources.


Termination

We reserve the right to terminate your access to our services at any time for any reason.


Changes to Terms

We reserve the right to change these terms at any time. If we make any changes, we will notify you by email or by posting the changes on our website.